Reference

How 2mb Handles Your Account and Data

Our legal framework sets out exactly what you agree to when you open an account, how we store and protect your data, and what rights you hold under…

Clear Terms of UsePrivacy PolicyCookie PolicyAccount Security RulesData Retention Schedule
2mb How 2mb Handles Your Account and Data
LEGAL CONTACT PATHS

Reach Our Legal and Compliance Team

If you have a question about your rights, a data request, or a concern about how we apply our policies, you can contact us through any of the channels below.

Email — Legal Queries Send formal data-access requests, account-closure notices or policy questions to our legal address at 2mb.bet. We acknowledge receipt within 24 hours and provide a full response within the statutory period under applicable Indian data-protection rules.
Live Chat — Policy Questions Our support agents on live chat can clarify terms, explain cookie settings and direct you to the right document. Available around the clock, the chat widget sits in the footer of every page on 2mb.bet for quick access.
Help Centre — Policy Documents The 2mb Help Centre hosts the full text of our Terms of Use, Privacy Policy, Cookie Policy and Payments Policy. Each document carries a version date and a changelog so you can see exactly what changed and when.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security at 2mb

We have designed our data and security practices around what account holders in India actually need: fast UPI and Paytm flows that do not compromise on protection, and clear audit trails you…

Data We Collect

We collect the data you provide at registration — name, email, phone — plus transaction records for UPI, Paytm and PhonePe payments. We do not collect data beyond what is necessary to operate your account and meet legal obligations.

Cookie Policy

Our site uses strictly necessary cookies to keep your session active, preference cookies to remember your language and currency settings, and analytics cookies to improve page performance. You can manage non-essential cookies from the cookie banner on first visit.

Account Security

Each account is protected by password hashing, two-factor authentication via SMS or authenticator app, and automatic session expiry after inactivity. We log every login event so you can review access history from your account security page.

Data Retention

We hold account and transaction records for the period required by applicable financial regulations. After that period, data is securely deleted or anonymised. You can request a copy of the data we hold about you at any time via our legal email address.

Your Rights

You have the right to access, correct, port and — where no legal obligation requires us to keep it — erase your personal data. Submit a request through the legal email channel and we will confirm the outcome in writing within the statutory deadline.

Policy Change Notices

When we make a material change to any policy document, we notify you by email at least 14 days before the change takes effect. The notification includes a summary of what changed and a link to the updated document on 2mb.bet.

Your Questions About 2mb Legal Terms Answered

Below are the questions our account holders ask most often about terms, data and rights. If your question is not covered here, reach our compliance team via live chat or the legal email address.

The complete Terms of Use document is available in the Help Centre on 2mb.bet. Each section carries a version date. You accepted the terms in force at the time you opened your account; any later material change is communicated by email before it takes effect.

Email our legal team at the address listed in the Help Centre with the subject line 'Data Access Request' and include your registered email address. We will verify your identity and send a structured copy of your data within the period required by applicable Indian data-protection law.

Yes. Submit an erasure request via the legal email channel. We will delete or anonymise your personal data once we have confirmed there is no regulatory obligation requiring us to retain it — for example, financial transaction records that must be kept under applicable law.

We use strictly necessary cookies for session management, preference cookies for your settings, and analytics cookies to improve page load times. Non-essential cookies can be turned off from the cookie-consent banner or the cookie settings page linked in the site footer.

We notify you by email at least 14 days before a material change takes effect. The email summarises what changed. If you continue using the account after the effective date, that constitutes acceptance of the updated terms. You may close your account before the date if you do not accept the changes.

Every transaction processed through UPI, Paytm or PhonePe is logged with a timestamp, amount and reference ID. These records are stored securely and retained for the period required by applicable financial regulation. You can view your own transaction history from the wallet section of your account.

The governing law and jurisdiction for disputes are set out in the Dispute Resolution section of our Terms of Use document. Access to our services and the enforceability of these terms depend on local law and are available where local law permits.